“Your Name/CPEI ” 7544 West McNab Road, Unit C06 North Lauderdale, 33068 +1(954) 532-7614
Welcome to CP Essential Imports!
Return Policy
At CP Essential Imports, we are committed to excellent service. However, we understand that returns may sometimes be necessary.
Eligibility:
- Returns are accepted within 30 days of receipt.
- Items must be in their original condition and packaging.
Process:
- Contact our customer service team at returns@cpeimports.com to initiate a return.
- Provide your shipment tracking number and the reason for the return.
Inspection:
- Once we receive your return, our team will inspect the item.
- You will be notified about the approval or rejection of your return.
Refund Policy
Approved Returns:
- If approved, refunds will be processed to your original method of payment.
- Refunds may take 5–7 business days to appear in your account.
Non-Refundable Items:
- Shipping fees, customs duties, and taxes are non-refundable.
- Items marked as final sale cannot be returned.
Exchanges
We do not offer direct exchanges. To exchange an item, return the original item for a refund and place a new order.
Contact Us
For inquiries about returns or refunds, please contact us at:
- Email: returns@cpeimports.com
- Phone: +1 242-441-6055
